Using Your My Royals Tickets Inventory Manager

Inventory Manager is the database of your My Royals Tickets account. From the My Royals Tickets page, you'll be able to view, manage and track all activity associated with your entire ticket inventory.

How to Use Your Inventory Manager:  

  1. Click the My Royals Tickets tab
  2. Select a month to view the list of upcoming games for which you currently hold tickets in your Royals account.
  3. Click on any game to see a list of the seats that you hold for that event.
  4. To update the inventory for a game, select the check box next to the game and click the update button.

How to Filter the List of Tickets within Inventory Manager:

You may filter your inventory list to see only certain types of tickets by selecting the following views:

  • All tickets for all upcoming games in your My Royals Tickets account
  • Active tickets only – Defined as tickets that have NOT been transferred to another person OR sold on Replay and are still valid for admission to the ballpark.
  • Transfer tickets only – Defined as tickets that have been digitally transferred to another person or are in a pending transfer offer.
  • Replay tickets only – Defined as tickets that have been sold or are posted for sale on the Replay.

How to Add Notes to Your Tickets within Inventory Manager:

  1. Click on a game in your Inventory Manager (e.g. Sun Jun 16, 1:05PM EDT – Indians at Royals 4 seats)
  2. Enter a note next to each seat that you wish to track (such as Took Bob and Molly, Royals won 10-2, etc.)
  3. Click Save Description. Your personal notes will appear next to each seat in your Inventory list for future reference.

Replay allows Season Ticket Holders to resell tickets to any fan that is browsing for tickets. Anyone may purchase tickets on Replay.

How To Use Replay to Sell Your Tickets:

  1. From your My Tickets tab Inventory Manager, select the tickets that you want to post online for others to purchase and click the Replay action button.
  2. Complete the create offer page.
  3. You may enter a description of the tickets, up to 255 characters, that will encourage buyers to choose your offer.
  4. Click Continue to place the offer for sale.
  5. You may edit or cancel the offer at any time before the tickets are purchased.

You may also offer your parking passes for sale on Replay. To create an offer to sell parking, select a parking event and follow the steps above to post the offer. Please refer to the Seller FAQ link on the Buy Replay Tickets tab for complete rules for selling tickets on the Replay Ticket Window.

Frequently Asked Questions

Who can sell their tickets using Replay?

Only designated Royals season ticket holders may sell tickets on Replay.

How do I purchase tickets on Replay?

Non-season ti cket holders may purchase tickets on Replay by creating a new My Royals Tickets account after browsing ticket offers posted by season ticket holders.

  1. Click the Replay Tab
  2. Select a desired game that shows at least 1 offer from the game list
  3. Browse the list of ticket offers and select the one that you prefer
  4. Enter payment information and select how you would like to receive the tickets

Please refer to the Buyer FAQ link on the Replay tab for complete rules for purchasing tickets on Replay.

How to Transfer Your Tickets

Ticket Transfer allows you to share selected tickets from within your Inventory Manager with your friends, family, colleagues or whomever you wish.

  1. Select the My Account tab. If you have not yet done so, select the Transfer Payment Info button and enter the credit card that you would like to store on your account to pay for transfers. You must have a card on file to transfer tickets.
  2. From the My Royals Tickets Page, select a game, check the tickets you wish to transfer and click the Transfer action button.
  3. Select a recipient to receive the tickets. Use the convenient drop down list of recipients that you have previously entered, or enter a new recipient.
    • To add a new recipient, enter the person's full name and email address in the boxes provided.
  4. Type a personal message to the recipient, up to 255 characters, in the space provided.
  5. Click Transfer. The Recipient will receive an email with your personal message and instructions on how to accept or decline the tickets.
  6. If this is your first transfer offer, you will be prompted to enter a credit card to store on your account if you have not already done so (see #1, above). You will be charged $2.00 per ticket for each transfer that is accepted. If a transfer is declined there will be no charge. You may change your transfer credit card at any time in My Account tab.
  7. A transfer offer may be cancelled at any time before it is accepted.
  8. If the recipient accepts the tickets, you will receive an email confirmation along with a personal message from the recipient. Your original tickets will no longer be valid for entry to the selected game .
  9. If the recipient declines the tickets, you will receive an email confirmation along with a personal message from the recipient. Your original tickets will remain valid .

You may also transfer your parking passes. To transfer parking, select a parking event and follow the steps above transfer the tickets.

Please visit Help and Information on the To Do List Page for instructions how to accept or decline a Ticket Transfer that has been offered to you by someone else.