Our application provides you with a fast and convenient way to buy tickets and manage your personal account information.
My Nationals Tickets is your personal online account manager, available from your desktop computer or anywhere you travel via a mobile device. Using My Nationals Tickets, you can view your tickets, take specific actions on your tickets, and present a barcoded ticket for entry into the venue. My Nationals Tickets also includes features to allow you to edit your account settings and to maintain a list of friends.
The most common action is viewing your tickets digitally on the display of your mobile device for entry into the venue.
In addition, you can...
The seat/section filters are designed to rapidly narrow down results to those that meet your criteria:
Changing the filter options will reset the venue map and adjust the section list to show you only those tiles (venue sections) that meet the updated criteria.
On a tablet in landscape view or a desktop computer, the filter options are always visible. On a smaller device, such as a smartphone, you can re-display the filter options by selecting 
.
Using the Venue Map
The venue map highlights venue sections with available seats.
On a smartphone or tablet, use familiar gestures to interact with the venue map:
On a desktop computer, use the mouse to interact with the venue map:
Interact with the venue map to view details for different areas of the venue:
Note that the venue map highlights sections of the venue that meet your current filter settings. Only those sections that are currently highlighted on the map are selectable in the list of section tiles. Making your seat/section filters less restrictive may offer additional seating options.
Once you have selected an event and applied seat filters, the screen displays a scrollable list of panels or "tiles."
As an alternative to selecting an individual section tile, you can select the BEST SEATS AVAILABLE tile to view seats automatically selected by the system.
Once you have selected a venue section, you can set/change a seat quantity per ticket type (select two Adult tickets and two Child tickets, for example).
Each ticket type displays as a separate tile. The example below shows two tickets priced at $15.00 each for the "Adult" ticket type.
Review the available ticket types, and then...
As an alternative to selecting a specific venue section from the list, selecting the BEST SEATS AVAILABLE tile allows you to purchase seats chosen automatically by the system. Selecting the BEST SEATS AVAILABLE tile prompts you to log in if you are not already logged in, and advances you to the shopping cart.
The 360 symbol is interactive. Tap or click on the symbol, where available, to display a photograph of the point-of-interest as viewed from the venue section.
, the pencil symbol provides options, such as cancelling an order or removing tickets.To log in from a mobile device, desktop computer, or laptop, you must use the email address associated with your account.
If you don’t have a My Nationals Ticket account, you can use the guest checkout option presented. This will allow you to proceed with the order and create an MLB account later. You can also create a My Nationals Ticket account. The system will use the credentials you entered for the new account, and link to the My Nationals Tickets account when you complete your ticket purchase.
Access to the venue is granted through the scan of a barcode. Ticket barcodes will be accessed via the MLB Ballpark app
Tickets can be scanned individually through the MLB Ballpark app. You also have the option to forward tickets to other members of your party that are not present. All active and unrestricted tickets associated with your account are displayed and available to be scanned for entry.
Present the tickets displayed on your device within the MLB Ballpark app to be scanned for entry at the gate. If you are unable to access these tickets, please go to the box office or ticket services for assistance.
Present the tickets displayed on your device to be scanned for entry at the gate. If you are unable to access these tickets, please go to the box office or ticket services for assistance.
The Event List displays current and future events with active tickets. Tickets that have been returned, released, exchanged, or resold are not considered active and are not displayed. If your tickets have been forwarded, your tickets remain visible. If your active tickets are not displayed, then please go to the box office or ticket services for assistance.
A voucher is a prepaid certificate that you redeem for an event ticket (subject to availability, some restrictions may apply).
To enter the venue, you must first redeem your voucher for an event ticket. A voucher cannot be scanned for entry.
A variety of factors determine the exact delivery methods available within My Nationals Tickets and some restrictions may apply. If your active tickets are not displayed, then please go to the box office or client services for assistance.
No. If a ticket has already been printed, My Nationals Tickets displays the barcode generated when the ticket was printed.
To refresh ticket inventory, view your inventory and navigate to the current month. Select the Refresh action to the right of the month control. Any recent ticket purchases or forwarded tickets appear in your Ticket List.
My Nationals Tickets provides an easy way for you to digitally forward one or more tickets to a friend. This action moves the tickets from your inventory list into your friend's inventory list where they can then be used to enter the event.
You can begin a Ticket Forward from the My Nationals Tickets: Event List, the Ticket List, or at the individual Ticket View. At the Event List or Ticket List, a checkbox displays for each ticket that is eligible for forwarding. Check the box next to each ticket you wish to forward, and then select the Choose Recipient action. Select an existing friend from your Friends List, review your selection, and then complete the forward with the Execute Forward action.
Both you (as the Sender) and your friend (as the Recipient) will receive an email confirming the forward action. Your friend will have links in the email to log into My Nationals Tickets. Your friend can send you a Thank You email or return the tickets to you if they are unable to use them.
You may add a friend when forwarding tickets or you may select the appropriate account option from the menu to manage your Friends List. If you have created Friends on the desktop version of My Nationals Tickets, they appear automatically in the mobile version of My Nationals Tickets.
My Nationals Tickets provides a Recall action. When you start the Recall action, you are provided with an opportunity to select one or more tickets in order to recall them. Recalling a ticket returns the ticket to your inventory and re-enables the barcode on your printed tickets if you previously had printed tickets. Both you and your friend receive an email confirming the Recall action.
If the recipient of a forwarded ticket is unable to use the ticket, the recipient can use a link in the confirmation email to return the ticket to the sender. The recipient can also use the Return to Sender action from within My Nationals Tickets: select the Return to Sender action from the Event List or Ticket List, select the tickets to be returned to the sender, and complete the action.
Your tickets are made available to view and manage digitally: