Terms of Use for My Rangers Tickets

These Terms of Use (hereinafter, "Agreement") set forth the terms, restrictions and limitations governing your use of the Texas Rangers (hereinafter, the "Rangers") My Rangers Tickets online functionality ("My Rangers Tickets"), and all of the services provided by it (collectively, the "Services") which are offered on or available through the pages of this website (this "Website") and our partner websites as set forth herein. By registering to use the Services, you acknowledge that you have read and understand this Agreement and you expressly agree to comply with and be bound its terms. You acknowledge that by using the Services, you are creating a valid, binding and enforceable legal agreement between you, the Rangers and Tickets.com, Inc. ("Tickets.com"). Tickets.com and/or the Rangers may revise, modify, or otherwise amend this Agreement from time to time by posting such revised, modified or amended Terms of Use on this Website. Any revised, modified or amended Terms of Use will be deemed effective once you visit this Website or otherwise use the Services after such terms are posted. This Agreement was last revised on January 15, 2015.

By using the Services, you also agree to adhere to (1) any and all terms and conditions, rules, policies, regulations, and directions of the Rangers, as such may be amended from time to time, including, without limitation, those terms and conditions printed on each Rangers game admission tickets ("Ticket"), (2) the terms, conditions and policies set forth in the My Rangers Tickets Help Screens, (3) the Terms of Use and Privacy Policy generally applicable to this Website and the websites of each of the Rangers and Major League Baseball ("MLB"), collectively referred to herein as the "MLB.com Websites", each of which is incorporated as part of this Agreement by this reference. In addition to the foregoing, when you use the StubHub ticket resale marketplace and services (the "StubHub Marketplace"), you will be bound to the terms of the User Agreement and Privacy Policy applicable to the StubHub.com website (the "StubHub Website") and the StubHub Marketplace. StubHub is the official online secondary ticketing provider for MLB.com and the Rangers. You are encouraged to read all applicable Terms of Use, User Agreements and Privacy Policies before you engage in any transaction on My Rangers Tickets and/or the StubHub Marketplace. By engaging in a transaction on My Rangers Tickets, you agree to use the Services subject to and in accordance with the following terms and conditions and, where applicable, you represent the same to be true:

1. Eligibility and Registration. If you wish to list a Ticket from your My Rangers Tickets account to sell such Ticket on the StubHub Marketplace or to forward a Ticket through the Ticket Forward function of My Rangers Tickets ("Forward"), you must first register with My Rangers Tickets. To qualify for registration, you must be at least 18 years of age. By registering with My Rangers Tickets and accessing the Services, you are representing to us that you are at least 18 years of age. The Rangers or Tickets.com may suspend or terminate your My Rangers Tickets account if you are not qualified to use the Services.

2. Rangers Ticket Holders and Applicable Games. Not all Ticket accounts holders of record are authorized by the Rangers to use My Rangers Tickets to sell any Ticket on the StubHub Marketplace or to forward any Ticket through Forward. For example, if you are engaged in the business of reselling tickets, you are not eligible to use the Services or the StubHub Marketplace. In addition, the Rangers reserve the right to determine which Ticket account holders of record are eligible to utilize the Services and/or to use My Rangers Tickets to sell any Ticket on the StubHub Marketplace. Finally, only Tickets for Rangers home games at Globe Life Park as designated by the Rangers from time to time may be listed from a My Rangers Tickets account to be sold on the StubHub Marketplace or forwarded through Forward.

3. Accuracy of Information. You agree, and by using the Services you represent and warrant, that the information you provide to anyone in connection with your use of the Services (including, without limitation, the Rangers, MLB Advanced Media L.P. ("MLBAM") or StubHub) is true and accurate in all respects. None of Tickets.com, the Rangers, MLBAM or StubHub guarantees the truth or accuracy of any statements or representations made by My Rangers Tickets users. None of Tickets.com, the Rangers, MLBAM or StubHub will be liable or bear any responsibility for statements made by other My Rangers Tickets users.

4. Specific Terms Governing Selling and Buying Tickets Through My Rangers Tickets. If you sell a Ticket through the StubHub Marketplace, in addition to the Terms of Use specifically applicable to the StubHub Website and the StubHub Marketplace, you agree to be bound by the following terms:

A. Selling a Ticket.

    1. Non-Authorized Ticket Holders. Non-authorized Ticket account holders are not authorized to sell any Tickets on the StubHub Marketplace through My Rangers Tickets, even if such Ticket[s] were previously bought through the StubHub Marketplace.
    2. Seller and Buyer. You agree that when you use My Rangers Tickets to access the StubHub Marketplace in order to sell any Ticket, each of those transactions is between you and other My Rangers Tickets or StubHub users, as applicable, and that none of the Rangers, Tickets.com or MLBAM are parties to any such transaction. The sole purpose of the Rangers, Tickets.com and MLBAM is to provide the technology to facilitate the sale of your Tickets through your use of the Services. None of the Rangers, Tickets.com or MLBAM is acting as an agent for either the buyer or seller.
    3. Title to Sold Tickets. After you have posted a Ticket on the StubHub Marketplace from your My Rangers Tickets account and a buyer has elected to purchase that Ticket, title to the Ticket will automatically be transferred to the buyer. None of the Rangers, Tickets.com or MLBAM will ever take title to a Ticket during the course of a Ticket sale. A Ticket sale is complete when a buyer agrees to buy a Ticket that has been sent from the seller's My Rangers Tickets account to a buyer on the StubHub Marketplace. When a seller posts a Ticket for sale on the StubHub Marketplace, the seller is authorizing the Rangers and Tickets.com to invalidate the barcode imprinted on that Ticket and to issue a new Ticket to the buyer with a replacement barcode upon completion of the sale. The sales price of the Ticket and any other applicable fees and charges will be charged to the buyer's credit card upon completion of the sale. All Ticket sales are final and not revocable by the seller or the buyer.
    4. Seller's Risk of Loss. No assurances can be made that a buyer will complete a Ticket purchase. A seller bears all risk of loss if, for any reason, a buyer fails to make payment for any Ticket purchase.
    5. Timing of Payment. Upon completion of a sale on the StubHub Marketplace, a seller will receive a payment from StubHub in accordance with the terms of the StubHub User Agreement. Please refer to the StubHub Seller Q&A for more detail on timing of payments.
    6. No Use of Sold Tickets. After a Ticket is sold on the StubHub Marketplace and deactivated that Ticket will no longer be valid for any purpose, including admission to the game designated on that Ticket. A seller will receive one warning if any attempt is made to use such seller's Ticket after such Ticket has been deactivated. Any subsequent attempt to use any deactivated Ticket following such warning may result in the seller's permanent loss of eligibility to use My Rangers Tickets and the revocation of the seller's season Ticket account. None of the Rangers, Tickets.com, MLBAM or StubHub will be liable for any damage, loss or claim relating to anyone's use or attempted use of any deactivated Ticket.
    7. Cancelled Games. After a seller has sold a Ticket to a game, if that game is cancelled, StubHub will issue a refund to a buyer in accordance with the terms of the StubHub User Agreement. Please refer to the StubHub Buyer Q&A for more detail on refund policies.

B. Buying a Ticket.

    1. Ticket Seller. None of the Rangers, Tickets.com or MLBAM is the seller of any Ticket that you purchase through the StubHub Marketplace. The sole purpose of Tickets.com, the Rangers and MLBAM is to provide the technology to facilitate the sale of a Ticket to you through the StubHub Marketplace.
    2. Service and Other Charges. Any and all fees assessed to a Ticket purchase above the listed Ticket price on the StubHub Marketplace are at the discretion of StubHub and subject to change without notice. None of the Rangers, Tickets.com or MLBAM is acting as an agent for either the buyer or seller.
    3. Obligation to Complete Purchase. You agree that time is of the essence with respect to all Ticket purchases. All title, rights and obligations with respect to any Ticket will pass from the seller to you upon completion of a Ticket purchase. Any failure by you to pay for Ticket[s] purchased through the StubHub Marketplace may result in your permanent disqualification from further use of the StubHub Marketplace, the StubHub Website, or any of the other Services offered through My Rangers Tickets, at the Rangers' discretion.
    4. Cancelled Games. If a game is cancelled after you complete your purchase of a Ticket to that game, StubHub will issue a refund to the buyer in accordance with the terms of the StubHub User Agreement. Please refer to the StubHub Buyer Q&A for more detail on refund policies.
    5. Rescheduled Games. If a game is rescheduled after you purchase a Ticket for that game, the Ticket that you purchased will remain valid and use of such Ticket will be subject to those policies applicable to Rangers Ticket holders generally, as the Rangers may amend such policies from time to time. You are not entitled to a refund or to otherwise retract your purchase of Ticket because the game was rescheduled and it is your responsibility to verify any changes to the information printed on the Ticket, including the date and time of the game.

5. Specific Terms Governing Use of Forward. If you forward a Ticket through Forward, you agree to be bound to the following terms. If you are a qualified My Rangers Tickets account holder of record and are forwarding a Ticket, you are referred to below as the “Sender”. If you are receiving a forwarded Ticket, you are referred to below as the “Recipient”.

  • Forwarding Tickets. If you are a Sender, you may forward one or more of your Tickets to a home game to any person, provided that the Recipient has a valid email address. You authorize the Rangers and Tickets.com to cancel and deactivate each Ticket that you forward and to reissue a valid Ticket to the Recipient.


  • Receiving Forwarded Tickets. If you are a Recipient, a new Ticket with a replacement barcode will be issued to you for any tickets forwarded to you. A Ticket that has been forwarded to you is only valid for the game imprinted on that Ticket (or the alternative game, solely in the event of a rescheduled game), and is only for your own personal use. Once a ticket has been forwarded, it cannot be forwarded again until it has been printed.


  • Use of Original Ticket After Forward. The Sender will receive one warning if any attempt is made to use such Sender's Ticket after such Ticket has been deactivated. Any subsequent attempts to use any deactivated Ticket following such warning may result in the permanent disqualification of the Sender from use of the Services and revocation of the Sender's season Ticket. None of the Rangers, Tickets.com or MLBAM will be liable for any damage, loss or claim relating to the use, or attempted use of any deactivated Ticket.


  • Rescheduled Games. In the event a game is postponed or rescheduled, any Recipient will be subject to those policies applicable to Rangers Ticket holders generally, as the Rangers may amend such policies from time to time. It is the Recipient's responsibility to verify any changes to the information printed on the Ticket, including the date and time of the game.


  • Cancelled Games. Ticket forwards for games that are cancelled will be reversed. Any Ticket that was forwarded to a Recipient for any cancelled game will be deactivated and will no longer be valid, and such Recipient will have no further rights in connection with that Ticket. Any forwarded Ticket for any cancelled game will be subject to those policies applicable to season Ticket holders generally, as such policies may be amended by the Rangers from time to time. You understand that Rangers games may be cancelled from time to time and that none of the Rangers, Tickets.com or MLBAM is responsible for any loss or damage in connection with such cancelled games.
  • 6. Termination of Participation. The Rangers may, in their sole discretion, and at any time, terminate, suspend or restrict your use of the Services immediately and without notice, with or without cause, including without limitation, if the Rangers determine that (A) you have violated the terms of this Agreement or any other applicable terms, conditions or restrictions, (B) you have violated, or attempted to violate, the rights of other My Rangers Tickets participants, (C) you have violated any policy, rule, regulation or direction of the Rangers relating to either the Rangers and/or Globe Life Park, as each may be amended from time to time by the Rangers in their sole discretion, or (D) you have violated, or attempted to violate, any applicable law, statute, ordinance, rule, regulation or order, including without limitation, any such law, statute, ordinance, rule, regulation or order regarding fraudulent activity. None of Tickets.com, the Rangers, or MLBAM will be liable to you or any third party for any loss or claim arising out of such termination. Upon such termination (i) you will cease use of the Services, (ii) any of your Ticket transactions for future game dates may be cancelled, (iii) set-offs and debits may be taken against your account, and (iv) any other actions available to the Rangers, Tickets.com or MLBAM at law or in equity may be taken against you.

    7. Legality of Transaction. None of the Rangers, Tickets.com, or MLBAM makes any assurance that the Services or the StubHub Marketplace complies with applicable Federal, state, municipal or other local law or regulation. Users of the Services and/or the StubHub Marketplace assume all risk in connection with any transaction conducted with the Services and/or on the StubHub Marketplace, including without limitation, any sale and purchase of a Ticket through the StubHub Marketplace.

    8. Trademarks. No ownership or other rights in or to the trademarks and copyrighted material contained on any of this Website, the MLB.com Websites or the StubHub Website is granted to you through this Agreement and you acknowledge that you do not have any rights in or to any such trademarks and/or copyrighted material. You agree you will not display, transmit, or use any such trademarks and/or copyrighted material in any manner whatsoever.

    9. WARRANTY. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. NONE OF TICKETS.COM, THE RANGERS, OR MLBAM WARRANT THAT (A) THE SERVICES AND/OR THE STUBHUB MARKETPLACE WILL MEET YOUR REQUIREMENTS, (B) YOUR ACCESS TO OR OPERATION OF THE SERVICES AND/OR THE STUBHUB MARKETPLACE WILL BE UNINTERRUPTED OR ERROR-FREE, (C) DEFECTS WILL BE CORRECTED, OR (D) THIS WEBSITE, THE MLB.COM WEBSITES OR THE STUBHUB WEBSITE (OR ANY SERVERS THAT MAKE THE SERVICES AND/OR THE STUBHUB MARKETPLACE AVAILABLE) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NONE OF THE RANGERS, TICKETS.COM OR MLBAM WARRANT OR MAKE ANY REPRESENTATION THAT THE USE OR THE RESULTS OF THE USE OF THE SERVICES AND/OR THE STUBHUB MARKETPLACE WILL NOT ADVERSELY AFFECT YOUR OR ANY OTHER PERSON'S USE OF THE COMPUTERS ON WHICH THE SERVICES AND/OR THE STUBHUB MARKETPLACE ARE USED OR THE NETWORK OF WHICH SUCH COMPUTERS ARE A PART. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY TICKETS.COM, THE RANGERS, MLBAM, OR AN AUTHORIZED REPRESENTATIVE OF TICKETS.COM, THE RANGERS OR MLBAM WILL CREATE A WARRANTY OF ANY KIND.