Event Ticket ProtectorSM Insurance Provided by Mondial AssistanceSM:

Event Ticket Insurance* offers you peace of mind with an Event Ticket purchase by insuring you against unforeseen circumstances. If a traffic accident, medical issue, jury duty, or other covered reason prevents you from attending the event, 100% of the ticket price, including taxes and shipping charges is returned to you. With Event Ticket Insurance, you can rest assured that you will not have a financial loss if you cannot attend the event for any of the covered reasons listed below:

  • Illness or serious injury - preventing you or an event companion from being able to use the event ticket
  • Traffic accidents - which could prevent you from getting to an event
  • Mechanical breakdown - if your car breaks down within 48 hours of the event
  • Airline delay - if your plane or other common carrier is delayed while going to an event
  • Home or business issues - if your home or business is uninhabitable due to fire, flood, vandalism, burglary or natural disasters
  • Care for a family member - serious illness/injury to a family member that requires you to provide care or requires them to be hospitalized
  • Employer termination - providing protection against a lay-off
  • Jury duty - if you are required to serve on jury duty and it prevents you from attending the event
  • Required to work - if your employer requires you to work during the event
  • Work relocation – if you are relocated by your company over 100 miles from your home
  • Military Duty - if you are required to miss an event as a result of military orders
  • Death – if you, an event companion or family member passes away

  • Event Ticket ProtectorSM also includes access to the Mondial AssistanceSM 24-hour assistance hotline. Our staff of multilingual problem solvers is available to help you with any medical, legal or travel-related emergency.

    This product includes General Exclusions. Other exclusions, conditions and limitations may apply. Please see the Certificate of Insurance/Policy for complete details regarding coverage.


    When to Use this Insurance:
    Event ticket insurance was designed with the specific needs of event ticket purchasers in mind. This insurance provides cancellation coverage for non-refundable event ticket costs, including any applicable service fees and shipping costs, up to $10,000, if you have to cancel your event for a covered reason. Event ticket insurance does not offer coverage for cancellation due to a personal change of plans. Please refer to the Certificate of Insurance/Policy for conditions, limitations and exclusions that may apply.
    http://www.eventticketprotector.com/certs/?productid=001002821

    If an event is cancelled, please contact Mondial AssistanceSM at 1-800-424-3397 with any questions regarding your Event Ticket Insurance.


    Satisfaction Guarantee:
    Within 10 days of purchasing Event Ticket ProtectorSM Insurance, Mondial AssistanceSM will process a full refund of premium to you, as long as you have not already attended your event or filed a claim. No refunds shall be paid to you after 10 days of purchasing the product. For questions regarding coverage, please contact Mondial AssistanceSM at 1-800-424-3397 or by email at eventservice@mondialUSA.com. Complete details regarding all of the benefits described here will be emailed to you upon completion of the insurance purchase.


    *Mondial AssistanceSM plans are underwritten by BCS Insurance Company under BCS Form No. 50.431, 52.201 or 52.401, or Jefferson Insurance Company under Jefferson Form No. 102-C-XX-01 or 102-P-XX-01, depending on the insured's state of residence. World Access Service Corp. is the licensed producer and administrator for this plan. The insured shall not receive any special benefit or advantage because of the affiliation between World Access Service Corp. and Jefferson Insurance Company.

    Please be advised: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the insured's purchase of tickets.

    California Residents: We are doing business in California as WASC Insurance Agency. CA License # is 0B01400.

    Florida Residents: The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.

    Plan may not be available in all jurisdictions.